Gecko Travel Recruitment specialise in travel, leisure & tourism recruitment
Being a boutique recruitment consultancy, we partner our clients to find exceptional talent offering a personalised and tenacious recruitment service. Our proven technique has resulted in over80% of our clients being repeat.
For our candidates we dedicate time to help and guide you through your job search supporting you in finding your dream job.
Gecko Travel Recruitment is a business with personality, passion, knowledge, and quality of service we are super proud of.
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Expertise
Gecko Travel Recruitment
the difference between good and great!
We specialise in providing recruitment solutions for both permanent and fixed term vacancies in the travel, leisure & tourism industries. With a deep understanding of this industry, we excel in sourcing talent across various disciplines, including Sales & Account Management, Commercial, Product & Purchasing, Marketing, Ecommerce, Revenue Management, Operations, Finance and Travel Technology.
With extensive experience in the travel industry, we have a proven track record of recruiting top talent for well-known businesses in the travel sector such as, Tour Operating, Aviation, Wholesale, Online Travel, Adventure Travel, Car Rental, Sales & Marketing, and Travel Technology. We have also partnered with fast-paced, start-up travel businesses delivering candidates with an entrepreneurial flair and a hunger to succeed.
Guest Retention Assistant - CRM | Hybrid | Essex / WFH | Salary £25,000
Gecko Travel Recruitment are partnering with this award-winning travel business who are recruiting for a Guest Retention Assistant - CRM to join their team based in Essex.
The Role:
As Guest Retention Assistant - CRM, you will help plan and send CRM email campaigns that keep customers engaged, encourage repeat bookings, and increase extra sales opportunities. You will work closely with internal teams while supporting scheduling, reporting, customer targeting, campaign admin, and supplier coordination to make sure campaigns run smoothly.
You Will Have:
• Some experience or strong interest in CRM, lifecycle marketing, or customer retention
• Basic understanding of email marketing platforms and processes
• Working knowledge of CRM marketing techniques and customer databases
• Strong Excel / Google Sheets skills for reporting and data handling
• Excellent organisational skills with the ability to manage multiple priorities
• Strong attention to detail and awareness of brand consistency
• Good communication skills and ability to build relationships internally and externally
Additional Info:
• Salary circa £25,000
• Hybrid working model
• Fabulous travel discounts
• Great company benefits
• Excellent career development potential with exposure to HubSpot, CRM platforms, and digital marketing campaigns
Apply with your CV quoting GTR1863 or visit: www.
SEO Specialist | Hybrid | Essex / WFH | Salary £35,000
Gecko Travel Recruitment are partnering with an award-winning travel business who are recruiting for an SEO Specialist to join their team based in Essex.
The Role:
As SEO Specialist, you will help grow website traffic and improve search rankings by optimising website content, technical SEO, and on-site performance. You will use data and insights to identify opportunities, work with internal teams and agencies, and support ongoing improvements that increase visibility and bookings.
You Will Have:
• Experience in SEO within a B2C environment
• Good understanding of on-page, technical, and content SEO
• Experience using SEO tools such as SEMrush, Ahrefs, or Screaming Frog
• Strong analytical skills with tools such as GA4, Google Search Console, and Power BI
• Experience with keyword research, content optimisation, and performance reporting
• Understanding of website structure, metadata, internal linking, and user journeys
• Strong attention to detail and ability to manage multiple priorities
• Good communication skills and experience working with agencies or cross-functional teams
Additional Info:
• Salary Circa £35,000
• Employee recognition schemes and company social events
• Hybrid working model
• Excellent company benefits including access to employee benefits platform offering retail, gym, cinema discounts, GP access, counselling, and wellbeing support
• Travel discounts
Apply with your CV quoting GTR1776 or visit: www.
Guest Retention Manager - Campaigns | Hybrid | Essex / WFH | Salary £40,000
Gecko Travel Recruitment are recruiting for a Guest Retention Manager - Campaigns to join this growing travel business working within their commercial team.
The Role:
As Guest Retention Manager - Campaigns, you will create and send targeted email campaigns that keep customers engaged, encourage repeat bookings, and help grow revenue. You will use customer data to make sure the right messages go to the right people at the right time, and work with other teams to improve how campaigns perform.
You Will Have:
• 4+ years' experience in CRM or email marketing in a B2C environment
• Hands-on experience building and sending campaigns using HubSpot or similar CRM platforms
• Strong understanding of segmentation, targeting, and personalisation
• Experience using A/B testing to improve campaign performance
• Strong analytical skills with tools such as GA4 and Power BI
• Ability to manage multiple campaigns and deadlines with strong attention to detail
• Confidence working with data to improve targeting and campaign results
Additional Info:
• Salary £40,000
• Hybrid working model with a requirement to work from the office in at least 2 days per week
• Annual company performance-related reward scheme
• Attractive company benefits and generous annual leave entitlement
• Opportunity to shape CRM campaigns and customer communications
Apply with your CV quoting GTR1861 or visit: www.
Group Senior Manager - Guest Retention | Hybrid | Purfleet / WFH | £60,000
Gecko Travel Recruitment are recruiting for a Group Senior Manager - Guest Retention to join a growing commercial team within a travel company in Essex.
The Role:
As Group Senior Manager - Guest Retention, you will be responsible for increasing repeat bookings and customer loyalty by leading CRM and lifecycle marketing activity across email, SMS, and other digital channels. You will use data and customer insight to create personalised campaigns and improve the customer journey, while working closely with other teams to make sure customers stay engaged and keep coming back.
You Will Have:
• 7+ years' experience in CRM, lifecycle marketing, or customer retention roles in a B2C environment
• Proven leadership experience with line management responsibility
• Strong experience driving customer lifetime value, repeat purchase, and engagement growth
• Hands-on experience with CRM platforms such as HubSpot and data/automation tools
• Strong analytical skills using tools such as GA4 and Power BI
• Experience with segmentation, personalisation, and marketing automation
• Ability to design and optimise customer journeys and lifecycle campaigns
• Strong stakeholder management and cross-functional collaboration skills
Additional Info:
• Salary circa £60,000
• Annual company performance-related reward scheme
• Hybrid working model - offices based in Essex
• Generous company benefits and travel discounts
• Opportunity to shape CRM strategy and lifecycle marketing capability
Apply with your CV quoting GTR1860 or visit: www.
Gecko Travel Recruitment work with a range of Leisure travel clients with an emphasis on outbound tour operating. We have carved a niche in our client portfolio to work with specialists in their field such as Adventure, Luxury, Ski, Education & Student Travel and Destination specific Tour Operators. Recruiting at all levels from Executive to Board level roles, within the UK and further afield.
We have successfully recruited across all disciplines within the leisure travel industry to include Sales/Account Management, Operations, Marketing, Customer Service, Finance, Product & Purchasing, Commercial, Administration, Ticketing and Reservations.
The word “Travel” within the travel industry is quite generic. Our interpretation of travel is anything that isn’t tour operating, to include Airlines, Representation/Sales & Marketing/PR, Travel Technology, Events, Travel Media, Rail, Business Travel and Car Rental. Recruiting across all disciplines, Gecko Travel Recruitment have a proven background of recruiting within these areas of travel.
Travel jobs in the travel sector would include Business Travel Consultant, Travel Management, Sales & Account Management, Revenue Management, MICE & Events Management.
Tourism, is also known as Inbound Travel. Gecko Travel Recruitment has a portfolio of clients within this sector to include Tour Operators, DMC’s, and Attractions, all of which specialise in Groups and FIT tours to the UK & Ireland. In Tourism it is common for roles to require fluency in another language.
Tourism jobs in this sector would include Group & FIT Reservations, Hotel Contracting, Product Management, Operations, Sales Management, Administration and Finance.
Lucy reached out to me via LinkedIn with a job opportunity for me which ended up being great for me. I have now worked at the company for over 5 months and really enjoying it. She was very helpful and responsive throughout the recruitment process and has been really helpful. Amy W
I had a fantastic experience with Gecko Travel Recruitment. Lucy was brilliant - she took the time to understand what I wanted and really looked after me through the whole recruitment process. She was also very responsive, professional and full of great advice. It didn’t take her long at all to find me a great job, and I’m really happy in my new role. I would highly recommend Gecko to anyone looking to make their next career move. Sally B
Lovely team that always puts their best effort to help you. If you are unsure about details Lucy and her colleagues will provide high quality advice and assistance. I had the feeling that they really cared about me succeeding and celebrated this milestone with me. Ilka F
Lucy and Bianca have supported us over the last 12 months and helped us fill roles in a very tough market! They have really taken the time to get to know the business and roles which makes them stand out from other agencies we have worked with in the past! Group HR Business Partner, Tour Operator
Bianca and Lucy at Gecko are fantastic to work with! They have both been very efficient and detailed in their processes, giving me confidence in finding the right candidates.
We have had many successful candidates recommended and employed by Gecko.
I would highly recommend them for any recruitment you may have!! Thank you team and look forward to working with you again in the future. Human Resources, Travel Company
I would highly recommend Lucy, Bianca and the team at Gecko Recruitment as they were a pleasure to work with throughout our search for a finance candidate. They listened closely to the particular requirements we needed, worked hard to promote the role, and speedily found the perfect candidate for our team. We will definitely be using their service again in the future! Managing Director , Holiday Rental Company
Lucy at Gecko helped me get my dream job working for a leading adventure travel brand. She was super helpful and easy to communicate with when setting up interviews, briefing me on the position etc. Making the whole process as simple for me as possible.
I would definitely recommend Gecko travel recruitment to anyone who is looking to join the industry or find a new role in the travel industry. Luke J
Gecko Travel Recruitment are simply amazing. Lucy was very helpful, informative and super quick to respond. The personal dedication she gave to help me get my dream job was exceptional and I can tell that she truly cared for my outcome and strived hard to make it a positive one. Elijah H
Absolutely fantastic service from Lucy. I would highly recommend them to anyone in the travel industry looking for a new role. Sam A
Lucy was brilliant! She was always at the end of the phone to talk over the recruitment process and offer advice. I would highly recommend James M
I met lucy through linked. She offered me two positions and I was really interested in one of the options. The process was fast and easy. I am very happy she found me and I am really enjoying my new role at tour partner group. Thank you Lucy! Manuela C
Lucy reached out to me via LinkedIn with what was the perfect job opportunity for me and exactly what I was looking for. She has been so friendly and professional throughout our interactions and gave me a lot of confidence and additional information relating to company research and how to prepare for my interview. After being offered a position and working my first week or so, Lucy made sure to reach out to me to make sure that things were going well. Thank you Lucy, even after working for 2 months in my new role which I love, I can't quite believe my luck! Even if I was unsuccessful, I would still highly recommend Gecko Travel Recruitment. Ellis C
Had a really amazing experience with Gecko, Lucy and the team are super friendly and helped me find the perfect role. The team are really supportive throughout the interview stages right through to starting the role. Thanks so much Gecko's! Lise W
I’m so thankful for Gecko Travel Recruitment they really helped me a lot finding my first job after graduating. Lucy Hatcher made the whole process extremely easy and smoothly. Highly recommend this agency. Liliane F
Lucy and Bianca were so helpful during the process of interviews and feedback - from start to finish the hiring/recruiting took no more than 7 days with regular phone calls and email updates throughout! Can not fault Gecko travel at all - felt so informed and comfortable through out :) Harriet L
Really great recruitment agency, found a job very quickly and Bianca and Lucy were really friendly and happy to help throughout! Maddy F
I had such a good experience with Gecko! They found me a job I absolutely love and can see myself staying in for years. I wasn’t originally thinking of working in travel but after Bianca contacted me I was sold. So grateful for the help! Isobel C
Clair was invaluable in securing my new job role. I am very grateful for all of her efforts in finding a suitable role/company; she clearly has a great eye for matching you to a suitable environment. I would highly recommend Gecko Travel Recruitment. Jack R
Couldn’t have asked for a better recruitment company. Lucy Hatcher was so helpful from start to end with helping me find suitable prospective jobs, prepping me for interviews all the way to congratulating and checking in on me with my new job.
Lucy A
Overall I really enjoyed my experience with Lucy and everyone over at Gecko Recruitment. She was lovely and helped me through the whole process with any questions or apprehensions I may have had. Amy E
Both Lucy and Clair played a massive role in finding me my dream job. They were in regular contact with me from the start and connected me with some fantastic companies. I've just started my new role and absolutely loving it! I'm incredibly grateful for the effort they put into the entire recruitment process. Chelsea S
I cannot recommend Clair Rogers at Gecko Travel Recruitment enough. From our first contact Clair was efficient, professional and encouraging. She believed in me and my abilities.
Within 48 hours of our initial contact Clair had me prepared, fully confident, interviewed for the perfect role and an offer!!
Simply amazing! Thank you so much Clair, it’s been a pleasure and such a seamless experience working with you. Victoria D
Lucy found me the perfect job! :) Amanda F
I would like to thank Gecko Travel Recruitment and especially Clair for helping with my job search. I was able to get my dream job, thanks Clair.
I really appreciate Clair's professionalism and encouragement.
It's been a pleasure working with you. Santa L
Very helpful and friendly team! Got a surprise message for recruitment from them that ended up leading to a surprisingly good situation! Clair especially was very personable and sent a letter of congratulations after I started my position! Bim P
Lovely and friendly staff who communicated every step of the recruitment process and were on hand to answer any questions. Thanks for helping me secure a new role! Amy T
Lucy helped me with getting my new job and has been wonderful! An extremely easy application and interview process with support from her throughout. For a job which I was extremely nervous about applying for she has helped take the stress out it and been able to talk me through anything I needed help with :) Samantha R
I was going through a really stressful redundancy process when i contacted Lucy. She listened to my concerns, needs and contacted me straight away with a role which fitted me perfectly. Lucy is kind, bubbly, supportive, a true asset to Geko!
Thankyou so much Lucy! Lucy R
It's always a pleasure working with Gecko, I am consistently impressed by their commitment to quality candidates, making the hiring process so seamless. Managing Director, Tour Operator
Really impressed with you guys/Gecko. Will use you again, for sure! Managing Director, Tour Operator
Bianca, Lucy and the team at Gecko have found us some great candidates during a period of extensive company growth. They really understand our company, it’s culture, and the people we are looking for to help us grow our business. They are a pleasure to work with and I highly recommend them! HR Manager, Tour Operator
We had the pleasure of working with Bianca and the team at Gecko when we were recently recruiting for two new roles for the business. All I can really say is what a fantastic service we received and the great news is that we have now ended up with two amazing new recruits that have meet all the requirements that we asked Gecko to find!! Kudos to Bianca and the team!! Managing Director, Travel Technology Business
We have been very impressed with the service we have received from Gecko recruitment, having used them for several recruitment drives this year with great success. The team are a pleasure to work with and have a real understanding of the importance of cultural fit for both the candidate and the company. We highly recommend them, and would not hesitate to use them again for any future recruitment requirements. HR Manager, School Tour Operator
It has been a pleasure to have Gecko’s help with recruiting for both our UK and international vacancies. Lucy and Clair always work hard to provide us with excellent candidates and are extremely supportive throughout the process, from beginning to end. As a company we thoroughly enjoy working alongside Gecko to grow our team and look forward to their support with our future recruitment strategy. HR Executive, Tour Operator
I can’t thank Lucy and the team enough for finding me my new role, showing care every step of the way and nothing was ever too much trouble! Highly recommend if you are seeking your next challenge in the travel industry! Scott T
Lucy from Gecko Travel provided an overwhelmingly excellent service during my recruitment and interview process. Not only was she extremely quick to respond and attentive, but she offered great insight into finding a suitable role. I would recommend anyone who was looking for a relevant role to check in with Gecko Travel. It was a breath of fresh air in an otherwise difficult period to find suitable jobs. Joseph M
Sincere thanks to Lucy and the team at Gecko Travel Recruitment for connecting me with my new employer. A friendly, professional, seamless and stress-free service. Highly recommended :-) Spencer T
Long overdue review, I dealt with Lucy at Gecko and she was brilliant, she had spotted I had worked for a company in Japan whilst I was travelling and saw a position with them that I did not even think about, I am back with them now and loving the work, thanks so much to her and the team!!!! Oli F
I recently landed a role with Gecko Travel Recruitment through the help from Lucy. In a time of job market difficulty, it's been tough to land a new opportunity; but Lucy was helpful, transparent and quick in getting me in front of the interviewers and providing fast feedback. I am happy to be settling down into my role, and would highly recommend using Gecko Travel recruitment if you are looking for work in the travel sector. Professional, friendly and responsive. Thanks Lucy and team! Georce C
Lucy and her team are amazing. Professional, personable and proactive. Couldn’t do more to help and secured me the perfect job opportunity in a few days. In love with my new job and Really happy with how everything turned out! Kate S
