Gecko Travel Recruitment are working with a Luxury Tour Operator, who through continued success are looking for a After Sales Specialist to join their team. The After Sales Specialist will be the customer point of contact for anything post reservation and will offer an exception level of customer service.
The ideal candidate will have at least 3 years travel industry experience in a sales, administration, or customer service role. This is an office-based role in Alderley Edge.
Gecko Travel Recruitment are delighted to working with our Youth Tour Operator client as they continue their worldwide expansion. We are recruiting for an Operations Manager based in Mexico City, as the Operations Manager you will be the first hire in this region and will be responsible for building the North, Central and South America operations team for two brands, escorted touring and student travel.
Reporting into the Heads of Operations for the two brands, you will also draw on your peers around the world for support and guidance.
This is remote based role in Mexico City or Panama.
Gecko Travel Recruitment are thrilled to be working with this rapidly expanding travel business based in Essex. They are recruiting an Offline Marketing Executive to join their team on a permanent basis.
As Offline Marketing Executive, you will support the Head of Marketing and collaborate with multiple agencies across a range of marketing functions, encompassing both above and below the line activities for both B2B and B2C marketing.
This position will require a confident, well organised, resourceful, energetic, and motivated marketer with plenty of passion.
Gecko Travel Recruitment are delighted to working with this rapidly expanding travel business who are looking to hire a Cruise Turnaround Coordinator to join their team.
Reporting into the Head of Operations, the Cruise Turnaround Coordinator will be responsible for supporting the smooth disembarkation and embarkation of the ship from regional ports. Working alongside onboard and landside crews following company procedures.
This is a full time, office based role in Essex.
Gecko Travel Recruitment are delighted to be working exclusively with this Specialist Tour Operator who are looking for an Adventure Travel Consultant to join their team on a permanent basis.
As Adventure Travel Consultant you will be dedicated to delivering exceptional travel experiences for both new and returning customers.
We're seeking someone with a travel background and/or a passion for cycling or adventure travel.
The role:
Handling sales enquiries and customer queries through phone, email, and live chat
Managing and processing bookings, including handling reservations for unconfirmed trips
Processing customer balances
Following up on post tour customer feedback
Completing general administrative tasks
Addressing customer feedback and resolving complaints professionally to ensure a high level of customer satisfaction
You will have:
Passion for travel and or cycling/adventure holidays
Meticulous attention to detail
Exceptional communication skills both written and spoken
Genuine commitment to providing outstanding customer service
Ability to work well under pressure and keep calm during peak times
Previous travel industry experience (advantageous but not essential)
Additional Information:
Salary £24,500-28,000 (depending on experience)
Fully office based with some flexibility for hybrid working after probation
Full training given
Monday to Friday 9.
Gecko Travel Recruitment are delighted to be working with this innovative travel business who are recruiting a Sales Manager to join their team to be based in their offices in either Germany, Austria or Switzerland.
As Sales Manager you will be leading a dedicated team and building our brand presence in the DACH market.
This is an exciting opportunity for an entrepreneurial and well-connected Sales Manager to develop three key markets in a dynamic and rapidly growing sector of the industry. With ample room for growth, the right candidate can look forward to fast-paced development, valuable learning opportunities, and the chance to be part of an incredible growth journey from the very beginning.
Gecko Travel Recruitment are delighted to be working with this innovative travel business who are recruiting a Sales Travel Consultant to join their team based in Germany.
As Sales Travel Consultant you will provide tailored travel advice and collaborate with a dynamic team to create high-quality itineraries and travel proposals. Focusing on both B2C sales and exceptional customer service, you'll drive growth and play a key role in ensuring customer satisfaction.
It is essential to be both German and English speaking and ideally have some experience of planning outbound travel to Japan/ Asia to be considered for this role.
Gecko Travel Recruitment are excited to be working with this wonderful specialist tour operator on an exclusive basis in their search for a Latin America Travel Consultant. Working as part of a small and close team you will be responsible for designing amazing itineraries to Latin America. They focus on excellent customer service and outstanding knowledge of the region. A passion for Latin America and personal travel experience of the region is essential for this role.
Gecko Travel Recruitment are thrilled to be working with this wonderful luxury travel business who are looking for an experienced Luxury Travel Sales Consultant to join their team in SW London or Buckinghamshire on a permanent basis.
The Luxury Travel Sales Consultant role is about using your imagination, knowledge and flair to create unique and beautifully presented itineraries and memorable holiday experiences. This is not an ordering taking sales role and you will take pride in creating itineraries which match our client's needs and expectations.
Previous background in a comparable position within luxury travel is desirable, however if you possess a genuine enthusiasm for travel and can demonstrate proven sales expertise, your application will still be taken into consideration.
Gecko Travel Recruitment are delighted to working with this rapidly expanding travel business who are looking to hire a Product Delivery Coordinator to join their team.
Reporting into the Head of Operations, the Product Delivery Coordinator will be responsible for ensuring the delivery of products on board the ship is in line with customer expectation. In addition, supporting with the arrangements and execution of product offerings and group activities.
This is a full time, office based role in Essex.