Event Operations Coordinator (GTR1691)

Gecko Travel Recruitment are delighted to be working with this wonderful Educational Travel Company based in Surrey who are looking for an Event Operations Coordinator to join their team on a permanent basis.

As Event Operations Coordinator your role will involve planning the operational details of our events well in advance, ensuring everything is organised efficiently and on time. This includes booking venues, arranging accommodation and transportation, and managing logistics for multiple groups.

The ideal candidate will have proven experience delivering exceptional customer service and excellent multitasking skills along with strong attention to detail.

The role:

• Planning the operational details of our events including booking venues, arranging accommodation and transportation, and managing logistics for multiple groups
• Overseeing accommodation allocations, including monitoring available beds for the sales team and managing supplier deadlines and option dates
• Collaborating with colleagues and clients to deliver outstanding events and provide a seamless, supportive customer experience
• Taking a hands-on approach by communicating with customers and students, managing schedules, overseeing logistics and meals, and addressing any issues that arise on-site
• Producing tour documentation and supporting materials with accuracy, high quality, and within designated turnaround times

You will have:

• Proven experience of delivering exceptional customer service
• Strong administration skills
• Excellent verbal and written communication skills and accurate written and spoken English
• Ability to resolve problems, work under pressure and meet deadlines
• Travel industry experience (advantageous)

Additional information/benefits:

• Salary £22-25,000 per annum (depending on experience)
• Incentive scheme
• Monday to Friday role
• No weekends
• Office based in Surrey
• Company pension scheme
• Health cashback scheme
• Generous annual leave entitlement
• Fabulous travel discounts

If you would like the opportunity to join this wonderful travel company where there is an exciting, energetic, and innovative culture then this could be the role for you.

Please send your CV to hello@geckotravelrecruitment.co.uk quoting GTR1691, alternatively head to our website for more details and to apply: www.geckotravelrecruitment.co.uk

Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.