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Gecko Travel Recruitment are thrilled to be working with this award-winning cruise company based in London who are looking for a Customer Services Executive to join their team on a permanent basis. As Customer Services Executive, you will be responsible for handling all pre- and post-cruise enquiries and correspondence from guests via telephone, email, or letter. You will have previous experience working within a Customer Services environment and a proven track record in exceeding guest expectations. This role would suit someone working in a Customer Services/Guest Relations role for a travel company or a hotel.